Customer Service

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Your safety and security is our priority

You have decided to purchase a product online, but how do you know if the information you provide is safe? Easy. Look at the website domain you are on. You must see a lock icon at the very left of the domain page. What does that mean? It means that the website you are using has an active "SSL" certificate, which means it is a secure website where your private information, including contact and payment details, is not being stored or accessed by third parties. USVacuums.com is a secure website with an active "SSL" Certificate.

Secure Payment

We dont store your data anywhere

Whether you choose to pay by credit card, Visa Debit, Paypal or Affirm Smart financing, we do not store your payment details. Therefore you can rest assured that your private information is not compromised.

Free Returns

Risk-Free Purchase

We offer a 30-day free return policy on all Vacuum Cleaners. That means if you were not happy with your purchase, we would issue a return label, so you don't have to pay for the return shipping charges. We will issue a full refund upon receiving the vacuum back.

Purchase vacuum cleaners with financing

Intelligent Financing in Few Clicks

We offer payment instalments on any purchase over $300. This service is offered by Affirm, the leading brand in this space. Payment options through Affirm Holdings Ltd. (“Affirm”). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD as forms of repayment on payment options. Select payment options may be eligible for repayment in the form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks.