Shipping Policy

Shipping Charges

Enjoy free shipping on all orders over $99 before tax! This offer applies to all of the 48 contiguous states. Please note that additional shipping fees may apply for orders shipped to PO Box addresses, Hawaii, Alaska, Puerto Rico, and other U.S. territories, as well as to U.S. military addresses (APO, FPO, and DPO). For orders under $99, shipping charges are calculated at checkout using our shipping calculator.

Estimated Delivery Times

While shipping rates and delivery times may vary, here are some rough estimates:

- South-Central Ontario: 1-2 business days
- Northern Ontario, Montreal: 2-3 business days
- All other provinces and Quebec: 4-5 business days

Please note, for special order items this time might be different.

Handling Time

Orders are typically processed within 1-2 business days before shipping.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information to monitor your package's progress. 

    Which method do you use for Free Shipping?

    We use UPS, and local couriers for our free shipping method.

    Unsuccessful Delivery

    If you refuse your order upon delivery or if no one is available to accept the delivery, you will be responsible for outbound shipping (including promotional shipping) and return shipping costs.

    Holiday Shipping

    Please note that delivery times may be longer during holidays or peak seasons. We recommend placing orders early during these times to avoid delays.

    Special Delivery Instructions

    If you have any special instructions for delivery, please let us know when placing your order.
     

    Contact Information

    For any shipping-related inquiries, please contact our customer service team.

    US Vacuums
    5769 E Santa Ana Canyon Rd, Anaheim, CA 92807, United States
    Tel: +1 (714) 400-9981
    Email: Contactus@usvacuums.com